FAQ's
Find out how can we help you optimize your complex billing cycle and admin tasks
Industry experts unanimously agree that it's a strategically sound business decision to focus on your core competencies, such as providing high-quality medical care, and judiciously "outsource" your ancillary functions, such as billing. Our senior staff boasts an average of over 16 years of experience in the medical billing industry and are dedicated professionals with a deep understanding of physicians' needs and priorities.
You can start benefiting from our services right away! If you have an established practice, we can initiate the transmission of your first batch of claims within just one week. For those launching a new practice, the timeframe will depend on your contracting with insurance companies. To ensure uninterrupted cash flow during the transition, we collaborate with you to create a tailored transition plan based on your specific requirements.
While there isn't a fixed timeframe, most electronic payers typically process payments within 15 days of receiving the claim.
We take immense pride in our exceptional average collection rate, which stands at an impressive 95%. This rate is defined by the ratio of payment to charges, and any adjustments primarily depend on the posted dates of the claims.
Our effectiveness is intrinsically tied to the amount of money collected by your practice, as we charge based solely on the collections you make. This unique incentive structure ensures that our motivation aligns perfectly with your financial success, providing you with the assurance of our effectiveness.
If you provide us with charges on a daily basis, rest assured that your claims will also be processed daily. Regardless, all your charges will be processed within two business days of their receipt.
Absolutely. Our experienced Managers boast an average of 16 years in healthcare accounts receivable, while our staff averages nine years of expertise. We invite you to leverage our extensive experience to enhance your practice.
In many cases, partnering with a billing service can be more cost-effective than maintaining an in-house billing department. Our cost analysis for an "average" practice with two to five doctors reveals that our costs are comparable to the expenses associated with staffing, office space, office operating costs, storage, and more for an in-house computer system. Moreover, we estimate that we can boost collections by 2% to 10% for the "average" practice, translating into substantial long-term cost savings for you.
